sf blue tech refund policy

refund policy

SF Blue Tech hosts both free and fee-based events. Except under special circumstances, fees to attend SF Blue Tech happy hour events are non-refundable.

third party online event platforms

SF Blue Tech relies on various third party online event management and payment platforms, such as Stripe, Ecwid, Lu.ma, etc.

These online payment processing platforms assess a variety of fees (usually a credit card processing fee and a platform fee), which immediately results in a charge to SF Blue Tech each time an approved guest makes a reservation. In the special instance where we do refund a guest, please know that SF Blue Tech is unable to refund third party payment processing fees.

A. SF Blue Tech uses combined online registration and payment platforms, such as Lu.ma. Each time an approved guest registers on the Lu.ma platform, Lu.ma immediately assesses a non-refundable platform transaction fee (approximately 5%), plus a payment processsing fee (item A. above). We are unable to reverse Lu.ma platform use and payment processing fees.

B. For credit card payments, processing fees generally start at .029% + .30 per transation.

event registration and transaction fees

Transactions processed on the SF Blue Tech website include event, registration and transaction processing fees in the total published event price. For events listed and processed on third party sites, such as Lu.ma, additional fees/costs will be noted.